

To activate the software you will need your License Serial Number, License Hash, and Hardware Key Serial Number.

Download the license file to C:\ProgramData\OptiTrack\License. Note that you may need to check your spam folder. This method will send an email with the license file attached.

We provide two methods for our customers to activate a new license: How do I activate a new license for OptiTrack software? Once the cameras have been registered, an internet connection is no longer required. This process requires that the host PC be connected to the internet and may take a few minutes. The Security Key must register with the connected cameras upon initial activation, or when one or more cameras are added to an existing system. This results in downloadable license files which must be used along with the key. Software licenses must be purchased separately and locked to the Hardware or Security Key. The USB Keys do not contain a license themselves. This allows software licenses to be moved between different locations more easily, without disturbing cameras in a calibrated setup. Moving either USB Key to another computer also requires the user to transfer the associated software license file to the new machine. Software licenses must be locked to a USB Hardware or Security Key for most system types, depending on your version of Motive. How do the USB Hardware and Security Keys work? The version of the software for which the customer's license was originally valid will continue to work even if the license expires.Ģ.
